WHO ARE WE?
We are Kyano Studio, our website address is www.kyano-studio.com.
We can be reached anytime at firstname.lastname@example.org
COLLECTION OF PERSONAL DATA AND USAGE
We collect personal information about you when you voluntarily submit information directly to us when you access our website. If you choose not to provide personal information, we may not be able to respond to your request. This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This can include information you provide to us when you register for an account, fill in a form, correspond with us via the website, email or otherwise, subscribe to our mailing list or other forms of marketing communications, or purchase a product or products through our website.
We may collect and use your personal information for the following purposes: Use as feedback to improve our website and products/services. We may use the information users provide about themselves when placing an order only to provide service to that order. To send users information they agreed to receive about topics we think will be of interest to them.
We may use your email address to send you information pertaining to your order.
If you choose to opt-in to our mailing list, you will receive emails that may include updates from the studio, promotions, special offers, product or service information, etc.
You can choose to opt-out anytime, we include an unsubscribe button at the bottom of each email, or you can email us at email@example.com, and we can help you unsubscribe from the mailing list. We share your personal information with third parties in order to fulfill your request and to improve our services.
For example: We use Wix to power our website We use Google Analytics to help us understand how our customers use the website - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/; you can choose to opt-out of Google Analytics with this plugin: https://tools.google.com/dlpage/gaoptout
When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
ACCEPTANCE OF THESE TERMS
By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website.
Our items are created with plenty of love, and we want you to be happy with your purchase. If you find that you are not satisfied please email us so we can resolve it together. We accept returns up to 14 days from receiving the package. Items must be returned in their original condition and in their original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. *Shipping charges are non-refundable.
To return your product, you should mail your product to:
KYANO 32 BIS AVENUE GABRIEL PERI
93400 SAINT OUEN
If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.